1. Scope
This Policy applies to paid services offered on Rent Siliguri (operated by KodePundit, a sole proprietorship) — such as broker subscriptions, premium placements, and future paid offerings. Core rental discovery is free for renters and is not affected by this Policy.
2. Billing
Paid plans are charged per billing period (for example monthly or annual) through our payment provider. Unless stated otherwise at purchase, plans are billed per period without automatic renewal — you re-purchase to continue. The price and features shown at the point of purchase apply to that period.
3. Cancellation
You can choose not to renew at any time; your plan then remains active until the end of the period you have already paid for, after which paid features stop. Cancelling does not by itself trigger a refund of the current period.
4. Refunds
Payments for a billing period are generally non-refundable once the period has started, because access to paid features is provided immediately. We may, at our discretion or where required by law, issue a refund or credit in cases such as:
- a duplicate or accidental charge;
- a failed transaction that was still charged;
- a proven billing error on our side;
- paid features being unavailable for an extended period due to our fault.
5. How to request a refund
Email legal@rentsiliguri.com from your registered contact with your payment reference and the reason. We aim to review eligible requests within a reasonable time and process approved refunds back to the original payment method.
6. Changes and governing law
We may update this Policy as our paid services evolve; the version presented at the time of your purchase governs that purchase. This Policy is governed by the laws of India and subject to the jurisdiction of the courts at Siliguri, West Bengal.